About Us Our Ethos.
The founder of IT That Works, Ford Purves has over 16 years experience in IT, working with small and large enterprises. His team of of industry qualified technicians are focussed on the delivery of quality IT support.
Based in the northern suburbs of Perth, Western Australia, we are primarily a managed services provider (MSP) although we do remedial work and emergency server restorations.
Our MSP software allows us to service clients in remote locations provided an internet connection is available. In this way we can bring big business support services with fixed price agreements to regional WA clients at standard city rates.
We are so confident in our ability to supply the services you need that we have no binding contracts to tie you down, just an agreement to provide the service you require in a timely manner at a fixed cost. Why not contact us. and see what a difference we can make to your IT management and peace of mind.
We also supply all business hardware and software needs through suppliers such as HP, IBM, Microsoft, Acer, LG, Panasonic, Cisco and many more.
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Managed Services
- Guaranteed priority response times of 15 minutes for all clients.
- Experienced Microsoft certified engineers, giving your business large corporation skill sets without the associated expense.
- Regular scheduled contact with our sales and technical staff.
- Detection and resolution of issues through active monitoring programme SENTINEL.
- A fixed monthly cost for IT that helps business planning.
- After hours support - 24 x 7 *
Hardware and Software
- Access to all major brands of hardware and software and can tailor a package to suit your business needs.
Network Design and Setup
- We have staff that can draw on years of experience to assist you in the design or expansion of your network and associated infrastructure.
Backup Recovery
- Shadow Protect provides you the peace of mind that should disaster strike, your data will be safeguarded.
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